Telephone, Cable, Cell Phone, & Internet Fraud Class Action Lawyer
Representing Victims of Electronic Communications Fraud
We represent consumers who have been subject to fraudulent practices involving land-line phones, cell phones, cable, internet and other forms of electronic communication.
If you were the subject of telecom or internet fraud, please fill out the form on the right or call Mr. Mendelsohn at (973) 228-0391 to speak with a consumer class action attorney.
Phone Billing Fraud: Slamming & Cramming
Cramming fraud – unauthorized, misleading, or deceptive charges on your telephone bill
- “Cramming” is the practice of placing misleading or unauthorized charges on a customer’s telephone bill. Authorized charges may also constitute cramming if the telecommunications company misled the consumer about the cost of the service in their marketing campaign.
Slamming fraud – your authorized telephone company is switched without your permission
- “Slamming” is the illegal practice of switching a customer’s local or long distance telephone service without their authorization. Telecommunication carriers engage in slamming by using fraudulent practices to obtain a consumer’s authorization through telemarketing, telephone surveys, or sweepstake forms.
Telecommunications Laws: Telephone, Internet, Cell Phone & Cable Consumer Protections
At both the federal and state levels, legislation has been enacted to protect consumers from fraudulent practices associated with their phones and other forms of electronic communication.
The Communications Act of 1934
Congress established the Communications Act of 1934 for the purpose of regulating all forms of electronic communication, including telephone, radio, cable, and wire. Among other things, the Communication Act includes provisions which protect telecommunication customers from fraudulent billing practices and set up the Federal Communications Commission (FCC) to regulate billing policies.
Telecommunications Act of 1996
The Telecommunications Act of 1996 was the first major reform of American telecommunications policy in almost 62 years, amending the Communications Act of 1934. The law’s main purpose was to stimulate competition in telecommunication services. The act also promoted “universal service” to make telecommunication services more widely accessible to low-income and rural communities. Wireless and telephone communication companies must adhere to billing and other requirements under the Telecommunications Act.
FCC Truth-in-Billing Policy
The Federal Communications Commission’s (FCC) Truth-in-Billing rules require that telecommunication companies describe each service for which the customer has been billed in clear, non-misleading, plain language. Under the Truth-in-Billing rules, telephone companies must clearly explain the consequences of non-payment of each type of charge and also display, on each bill, one or more toll-free numbers that consumers can call to ask about or dispute any charge on the bill.
Report a Telephone, Cable, Cell Phone or Internet Fraud to a Class Action Attorney
To report a fraud or potential class action, please fill out the form below or call us at (973) 228-0391 to speak with a consumer class action attorney.